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This policy explains what information Malpractice Center collects, how we use it, who we share it with and the choices you have. If you use our case review, our consumer health privacy notice also applies and takes priority for health information.
Who we are
Malpractice Center (malpracticecenter.com) is an independent information and advertising service about medical malpractice in the United States and Canada. We are not a law firm.
What we collect
| What | Examples | Where it comes from |
|---|---|---|
| Contact details | Name, email address, phone number | You, when you use a form or email us |
| Your messages | What you write in a contact form, a lawyer submission or an email | You |
| Case review information | What happened, when and where, how serious it was, your contact details | You, through the case review (see the consumer health privacy notice) |
| Technical information | Pages visited, browser type, a one-way hash of your IP address used to limit spam | Your browser and our servers |
| Information about lawyers and law firms | Firm names, offices, lawyers, license status, published results, public reviews | Public sources such as firm websites, bar and law society directories and review sites |
How we use it
- To answer your questions and requests
- To run the case review, as described in the consumer health privacy notice
- To consider law firms for our lists and handle advertising inquiries
- To keep the site secure, prevent spam and fix problems
- To understand, in aggregate, which pages are useful
- To meet legal obligations
In Canada, we rely on your consent, which you give when you send us information through a form, and you can withdraw it at any time.
Who we share it with
- A featured partner law firm, only when you ask us to through the case review
- Service providers who host our site and data and deliver our email, under contracts that limit them to providing that service
- Authorities, when the law requires it, or to protect someone's safety
- A buyer or successor, if the business is sold or reorganized, under this policy
We do not sell personal information, and we do not share it for targeted advertising.
Cookies and analytics
Our content pages may use cookies and privacy-respecting analytics to count visits and understand which pages help people. We do not run advertising or analytics pixels on the case review or on any form step. You can block cookies in your browser and the site will still work.
How long we keep it
Case review information is kept for 18 months and then deleted, as the consumer health privacy notice explains. Other messages and submissions are kept only as long as we need them to respond and to keep ordinary business records.
How we protect it
Case review fields are encrypted at rest, access is limited to the people who need it, and connections to the site are encrypted. No system is perfectly secure, so please do not email us medical details.
Your choices and rights
Depending on where you live, you may have the right to know what we hold about you, to get a copy, to correct it, to delete it and to withdraw consent. To make a request, email [email protected] with Privacy in the subject line. We will confirm your identity using the email address we have on file. In Canada you can also complain to the Office of the Privacy Commissioner of Canada.
Where your information is stored
We and our service providers may store and process information in the United States and Canada. Information stored outside your province or country may be accessible to authorities there under local law.
Children
The site is meant for adults. A parent or guardian may use the case review on behalf of a child, for example after a birth injury. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will update the date on this page, and for a significant change we will say so on the page.
Contact
Questions about privacy: [email protected], with Privacy in the subject line.